Reclaim

Complaint form

We regret that you have experienced some problems with one of our lockers.

Here you will find a link to our complaint form which you can download, Complaint form_luggage locker.pdf

Please be so kind and fill in the information as accurately as possible in order for us to process your complaint quickly.
Send the form to the address which you will find at the bottom of this page.

Your complaint/reclaim should be made as soon as possible and must be with us within 2 months after the event occured.

We regret if this procedure is perceived as circumstantial, but we are obliged to follow the current set of regulations.

If you don’t have a printer
If you can’t print out the complaint form, please write down the following information on a piece of paper and send to us so that we can process your complaint.

Name
Address
Phone number
Box number
Location of the locker
Date
Bank details: clearing- and account number or IBAN and BIC/SWIFT
Amount in SEK
Describe the reason behind the complaint.

Do not forget to sign your complaint!

Please enclose a copy of the receipt in order to ease the treatment of your complaint

Send your complaint to:
Speed Services AB
Reklamation
Box 634
135 26 Tyresö, Sweden